Terms of Service
Last updated: June 19, 2023
- By signing up, you agree to our Terms of Service. If you don't agree, you can't use our services.
- You must return rented boats in the same condition as before.
- We may hold and collect damage deposits, which could be more than the rental listing amount.
- You're bound by the arbitration clause.
- Don't arrange payments or bypass our platform outside of WetRentals.
- You must be at least 18 years old (or of legal age in your location).
- You're responsible for cancellation and transaction fees.
- WetRentals is a platform for transactions between hosts and renters. Read the full Terms of Service, and consult legal counsel if needed. The TL;DR is a summary of important points.
- AquaShield coverage is optional and can be purchased for 10% of the total booking price.
It only covers superficial damages during the rental period, excluding intentional or willful damage by the renter.
- Renters must report damages or accidents to WetRentals within 1 hour or as soon as service is obtained.
- WetRentals determines the extent of covered damages and may repair them or seek reimbursement.
- Renters are responsible for deductibles ($500 per $10,000 value increment per boat) and excess fees.
- AquaShield is not a substitute for personal liability or boat insurance.
- Eligibility criteria and agreement to terms and conditions are required for AquaShield coverage.
- WetRentals can modify or cancel AquaShield coverage without notice or refund.
- AquaShield is not insurance but coverage provided at WetRentals' discretion.
1.0 Your Relationship with WetRentals
You accept the Terms by: (i) clicking the signup button on the creation of your account; or, (ii) by actually using the Services. In the case of (ii), you understand and agree that WetRentals treats your use of the Services as acceptance of the Terms from that point onward.
WetRentals reserves the right, at its discretion, to change, modify, add or remove any of the Terms, in whole or in part, at any time. Please check the Services and the Terms periodically for changes. Your use of the Services after such modified Terms are posted will mean that you accept such Terms.
WETRENTALS IS A VENUE AND IS NOT A PARTY TO ANY RENTAL AGREEMENT OR OTHER TRANSACTION BETWEEN USERS OF THE SERVICES.
WetRentals is Only a Venue. WetRentals acts as a venue for users of the Services as renters ("Renters") and boat owners ("Hosts") (Hosts and Renters, each a "User" and together, "Users") to view and post available boats to facilitate the rental of such boats. WetRentals is not a party to any actual agreement or transaction between Renters and Hosts even though we may from time to time provide tools that relate to a booking, such as a tool to enable a Renter to enter into a transaction to rent a specific boat directly from a Host and payment services to facilitate the booking. As a result, WetRentals has no control over the accuracy or correctness of the content or information provided or used by such Renters and Hosts. Any part of an actual or potential transaction between a Renter and a Host, including the condition, quality, safety or legality of the boats advertised, the truth or accuracy of the listings (including the content thereof or any review related thereto), the ability of Hosts to rent a boat to a Renter, or the ability of Renters to pay for or operate boat rentals are solely the responsibility of each User. Host acknowledges and agrees that Host is solely responsible for the compliance and safety of the Renter(s) who rent Host's boat(s).
You acknowledge and agree to take all reasonable precautions in ensuring the accuracy and reliability of any User-generated content. We are also not responsible for the condition of any boats listed on the Services or the compliance with laws, rules or regulations that may be applicable to boat operation, maintenance, rental or charter in any jurisdiction. As between WetRentals and Hosts, Host acknowledges and agrees that Host is solely responsible for ensuring compliance with laws, rules or regulations that may be applicable to boat operation, maintenance, rental or charter in the jurisdiction in which Host operates or is otherwise located. Renters should satisfy themselves that any boat rented complies with any legal or safety requirements for such rental, and Renters and Hosts have exclusive responsibility for such compliance. Without limiting the foregoing, Hosts and Renters are solely responsible for their own compliance with any legal and/or safety requirements in place in your applicable jurisdiction in light of applicable health and/or travel advisories. Hosts are responsible for determining if renting a boat is permissible and, if so, for providing their boat in sanitary condition for Renters and with appropriate sanitation supplies for Renters to clean the boat after use. Renters are responsible for returning any rented boat in sanitary condition using the sanitation supplies provided by the Host.
Separate Agreements. Users acknowledge and agree that you will be required to enter into a separate agreement and/or waiver, directly between the Renter and Host, prior to making a booking or purchasing a product or service and such agreement and/or waiver may place additional restrictions on your booking, product, or service. Any separate agreements and/or waivers relating to the rental of a boat or related products or services are under the sole control of any Host or provider and Renter.
Release and Indemnity. IN THE EVENT OF A DISPUTE BETWEEN A RENTER AND A HOST, HOST AND RENTER, JOINTLY AND SEVERALLY, HEREBY AGREE TO INDEMNIFY, RELEASE, DEFEND AND HOLD HARMLESS WETRENTALS AND ITS DIRECTORS, OFFICERS, AGENTS AND EMPLOYEES (COLLECTIVELY, THE “WETRENTALS PARTIES”) FROM ANY CLAIMS, CAUSES OF ACTION, DEMANDS, RECOVERIES, LOSSES, DAMAGES (ACTUAL AND CONSEQUENTIAL), FINES, PENALTIES AND OTHER COSTS OR EXPENSES, OF ANY KIND OR NATURE, INCLUDING BUT NOT LIMITED TO REASONABLE LEGAL AND ACCOUNTING FEES (COLLECTIVELY, THE “CLAIMS”), KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES, INCLUDING, WITHOUT LIMITATION, DISPUTES ARISING OVER BREACH OF THIS AGREEMENT, BREACH OF ANY SEPARATE AGREEMENT OR TRANSACTION, AND/OR THE SUBSTITUTION OF RENTAL UNITS. FURTHER, HOST AND RENTER EACH HEREBY AGREE TO INDEMNIFY, RELEASE, DEFEND AND HOLD HARMLESS THE WETRENTALS PARTIES FROM ANY CLAIMS BROUGHT AS A RESULT OF HOST AND/OR RENTER'S (1) BREACH OF THE TERMS, (2) VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY, AND (3) USE OF THE SERVICES.
Insurance. WetRentals is not a party to any contract for insurance facilitated through any link to a third party insurance provider advertising on the Services, and is not acting on behalf of any insurer, any broker or agent, any insured or any claimant in any contract for insurance facilitated through such link. Insurance coverage may be provided through a third-party independent insurance producer not affiliated with WetRentals. WetRentals does not act as a broker, agent or consultant in the sale of insurance, is not endorsing or recommending any particular insurer or terms of coverage, and is merely providing a link for you, if you wish, to transact a contract for insurance with a third-party provider. Any contract for insurance is solely between you, as the insured, and such insurer as you and the third-party insurance provider agree shall act as the insurer. WetRentals has no control over and makes no representations regarding the coverage of any insurance you may purchase from a third-party insurance provider. You acknowledge and agree that WetRentals assumes no responsibility or liability for any claims or disputes arising from, or related to, a contract for insurance facilitated through such link. You also acknowledge and agree that WetRentals shall not be included as a party to any such claims or disputes.
2.0 Your Use of Services
Conditions of Use. As a condition of your use of the Services, you expressly represent and warrant that (i) if you will be operating a boat, you are responsible for ensuring that you are sufficiency skilled in the operation of the boat and legally authorized to operate a boat in the state or province in which you are renting and you will not allow any other occupants of the boat to operate the boat unless they are each of sufficient skill and legally authorized to operate a boat in the state or province in which you are renting; (ii) you possess the legal authority to create a binding legal obligation; (iii) you will use the Services in accordance with the Terms; (iv) you will only use the Services to post or view, as applicable, available boat rentals or transact legitimate boat rentals for you or for another person for whom you are legally authorized to act with other Users; (v) you will inform such other persons about the terms and conditions that apply to the boat rental you have made on their behalf, including all laws, regulations, rules and restrictions applicable thereto; (vi) if you are booking a rental on behalf of another person, you are individually responsible for ensuring that such other person is a party to the separate agreement for the rental of the boat; (vii) all information supplied by you to WetRentals is true, accurate, current and complete, (viii) if you have a WetRentals account, you will safeguard your account information, (ix) you are and will remain in compliance with all applicable laws, rules and regulations related to boat operation, maintenance, rental or charter, and (x) if you are listing a boat for rental, you are either (a) the owner of the boat, or (b) a representative authorized to act on behalf of the owner of the boat. You may not authorize others to use your user account, and you may not assign or otherwise transfer your user account to any other person or entity. If you reside in a jurisdiction that restricts the use of the Services because of age or restricts the ability to enter into agreements such as this one due to age, you must abide by such age limits and you must not use the Services. Without limiting the foregoing, the Services are not available to children (persons under the age of 18). By using the Services, you represent and warrant that you are at least 18 years old. WetRentals retains the right at its sole discretion to deny access to the Services to anyone at any time and for any reason, including, but not limited to, for violation of the Terms.
You agree that you will only use the Services for lawful purposes.
2.2 Please keep in mind that we will treat anyone who uses your user name and password as "you." We will provide this user with all of the rights and privileges that we provide to you, and we will hold you responsible for the activities of the person using your password. Therefore, we recommend that you maintain your user name and password in confidence and that you refrain from disclosing this information to anyone who might "pretend" to be you with respect to the Services. We also ask that you notify us immediately if you suspect that someone is using your user name and/or password or otherwise obtaining access to the Services in this or any other inappropriate manner.
2.4 Establishing Payment Account. As a Renter, you are responsible for opening an account, providing payment authorizations for bookings and paying for Services according to these Terms, as well as others which may be included at the time of booking. You agree to provide all requested information, including a credit card to be used for pre-authorization/reserve and payment/capture for Services. Payment for a booking will be made by WetRentals directly to the Host who posted the listing.
2.6 Deposits. Renters are responsible for leaving the rented boat in the same condition it was in before you rented it. Renters acknowledge and agree that you are responsible for all acts and omissions of you and your guests on the boat that affect the condition of the boat. In the event a Host claims and provides evidence of damage to the boat, you agree that WetRentals shall be entitled to charge a deposit to your credit card to cover the cost of the damage, as established after reasonable investigation. This deposit may exceed the deposit set forth in the listing. We will notify you of any damage claim made by a Host related to your rental and you will have an opportunity to respond, as set forth in such notice. We will only charge a deposit to Renter's credit card after the rental is complete if the Host has made a claim and the deposit amount has been deemed appropriate after investigation of the claim. Damages will include credit card fees and any loss of use reimbursement to the host should rentals be cancelled due to damage caused by the renter.
2.7 Service Charge. We charge a service fee of 10% of the total rental to renters and 10% of the total to hosts (i.e., the booking and any additional expenses such as taxes we are required to collect) for facilitating the rental and this amount will be reflected in the final amount charged to Renter's credit card. We reserve the right to round up amounts to the nearest whole dollar (for example, $202.60 will be rounded to $203). We will process any necessary currency conversion (WetRentals charges in Canadian dollars, Australian dollars or US dollars unless otherwise specified) based upon Renter's currency on the day the credit card is charged and we will charge a conversion fee of 3% of the total rental for currency conversions. We reserve the right to adjust the conversion rate based on when the payout is made to the Host. The service fee and any conversion fee constitute "Transaction Fees." WetRentals reserves the right to adjust its Transaction Fees at any time. Any Fee changes will be effective the next time you book a rental after such fee change goes into effect (i.e., rentals already booked will be subject to Fees as established at the time of booking).
2.8 Payments to Hosts. Payment to Hosts for accepted bookings will be made net 30 days from the date of the completed reservation. Notwithstanding, in limited circumstances, on a case-by-case basis, in its sole discretion, WetRentals may elect to pay a Host a portion of the accepted booking after the reservation is made and the remaining portion of the accepted booking net 30 days from the date of the completed (fully paid) reservation. If, after Host has been paid any portion of the accepted booking by WetRentals, an accepted booking is cancelled or terminated for any reason by either Host or Renter before the reservation is completed, Hosts shall return to WetRentals all sums advanced by WetRentals for such reservation immediately (within five (5) days) upon receiving written demand for same. Host further agrees that WetRentals is not liable for any damages Host may incur as a result of such cancellation and/or having to return such funds. If Host fails to timely refund said sums, WetRentals shall also be entitled to interest on said sums at the rate of 18% per annum, or the highest rate allowed by law, whichever is lower, and all of WetRentals attorneys' fees and costs of court.
2.9 If a Host does not respond to a booking inquiry, WetRentals reserves the right to transfer the booking and associated payment to another Host on Renter's behalf. WetRentals reserves the right to hold payment to Hosts if WetRentals suspects there has been fraud or other suspicious activity in connection with the rental or payment. Unacceptable payment methods that may be posted on the Services may result in the immediate removal of the non-conforming listing from the Services without notice to the Host and without refund. Unacceptable payment methods are those methods that may pose a risk of fraud, identify theft, or breach of privacy.
2.10 Substitution of Rental Units. Renter understands and acknowledges that boats/other watercraft reserved may, from time to time, be subsequently damaged or otherwise become in need of repair before the reservation is commenced. If a Host is unable to provide the reserved unit to the Renter due to it being unavailable, the Host may provide the Renter with a substitute unit that is similar in age, size, model, and value as the reserved boat/other watercraft. The Host shall provide the Renter with notice of the need for a substitution of unit(s) as soon as reasonably possible, as well as provide the Renter with pictures and a description of the substitute unit upon request. If the Host is unable to provide the Renter with a similar substitute unit (as described herein), the Renter may elect to cancel the reservation any time before it is commenced and, as its sole remedy, obtain a refund in accordance with the Refund Policy as if the Host had cancelled the reservation. The Renter shall not be entitled to any refund, and shall be obligated to pay all sums owed, if the Host offers Renter a similar unit (as described herein) and the Renter nevertheless refuses to complete and/or terminates the reservation. If there is a dispute between the Renter and the Host as to whether the substitute unit offered by the Host is sufficiently similar to the unit reserved by the Renter, WetRentals shall make the final determination, in its sole discretion, and the Renter and the Host agree to abide by WetRentals determination.
ANY DIRECT OR INDIRECT EXCHANGE OF MONEY BETWEEN RENTERS AND Hosts OTHER THAN PAYMENT THROUGH WETRENTALS IS A VIOLATION OF THESE TERMS.
2.11 Taxes. The rental/booking fee and any additional expenses may be subject to applicable local, federal, state and/or provincial taxes. Commencing with bookings made on and after date set forth after "Effective" set forth on the first page above, WetRentals will in some locations, as WetRentals phases in its tax collection and reporting system, charge and collect from the Renter all applicable taxes WetRentals is required to collect and which are imposed by a governmental authority on the rental amount and other charges that are included in the base on which such taxes are imposed and that payable by the Renter through the Services. In some jurisdictions, WetRentals may not begin collecting on the Effective date shown above or in others may not be required to collect taxes, and as provided below it is the Host's responsibility to collect and remit any such taxes imposed on the rental amount that WetRentals does not charge and collect. To the extent charged and collected from the Renter by WetRentals , the Host should not charge and collect the same amount of such taxes from the Renter. WetRentals will make the determination of the applicable amount to be charged based on the zip or postal code of the Host on file with WetRentals unless and until the Host advises WetRentals in writing of a change in the location of where the boat will be delivered to a Renter. If the change in location results in an increase in the amount of applicable taxes that should have been charged to and collected from the Renter, the Renter's credit card will be charged for such excess.
2.12 Except to the extent provided herein or in the Host Interface Agreement, the Host accepting the booking is solely responsible for the collection, reporting, and payment of applicable taxes where those taxes are not being collected and remitted by WetRentals. WetRentals will charge applicable taxes to Renter's credit card at the time of booking and later in the event circumstances require a change. To the extent not charged and collected by WetRentals, Hosts are responsible for determining applicable taxes and should consult with your own legal/tax adviser about any tax questions in this regard. For Hosts based in the European Union, it is your responsibility to include VAT in the price of the booking and you will be responsible for reporting VAT.
2.13 Cancellation and Refund Policy. If a Host cancels an accepted rental before the rental is commenced, the Renter shall be refunded all sums paid to WetRentals for the rental, other than the Transaction Fee and any taxes WetRentals remitted to a taxing authority prior to the cancellation.
If the Renter cancels an accepted rental before the rental is commenced, WetRentals shall return to the Renter a “Cancellation Refund,” as specified below. The Transaction Fee and any applicable taxes collected by WetRentals and remitted to the taxing authority or authorities before the cancellation will not automatically be refunded to the Renter. The amount of the Cancellation Refund is determined by the Host's cancellation policy set forth in the Renter's separate rental agreement with the Host, which shall be one of the following three policies, as chosen by the Host:
- 100% of the rental price if cancelled more than 24 hours prior to commencement of the rental; and
- 50% of the rental price if cancelled within 24 hours of commencement of the rental.
- 100% of the rental price if cancelled more than 7 days prior to commencement of the rental;
- 75% of the rental price if cancelled less than 7 days but more than 48 hours prior to commencement of the rental; and
- 50% of the rental price if cancelled less than 48 hours but more 24 hours prior to commencement of the rental.
- 75% of the rental price if cancelled more than 7 days prior to commencement of the rental;
- 50% of the rental price if cancelled less than 7 days but more than 48 hours prior to commencement of the rental; and
- 25% of the rental price if cancelled less than 48 hours but more 24 hours prior to commencement of the rental.
2.14 If for any reason, the Renter's separate rental agreement with the Host (a) does not contain a cancellation policy or (b) the cancellation policy therein differs from the foregoing cancellation policy options, then the amount of the Cancellation Refund will be determined in accordance with the “Strict” cancellation policy set-forth above. Renters are further subject to any additional cancellation terms set forth in the terms of each listing. To the extent the cancellation terms of a particular listing conflicts with the cancellation terms set forth herein, the cancellation terms set forth herein control.
If WetRentals issues a Cancellation Refund to the Renter that is less than 100% of the rental price, Hosts will be credited with the non-refunded portion of such rental price on the Host's next rental that is successfully completed through WetRentals.
Transaction Fees will never be refunded. WetRentals will charge a fee for any reservation that is canceled after both parties have agreed on a booking. The following is a breakdown of cancellation fees based on the total price of the rental:
Under $100: Fee is $5 - Over $100 but below $250: Fee is $20 - Over $250: Fee is $50
The Host will be debited the cancellation fees on the next rental that is successfully completed through WetRentals or directly from the Hosts bank account. Renters are subject to the cancellation terms set forth in the terms of each listing. Additionally, if a Host cancels a rental for any reason other than weather or another circumstance affecting the safety of the Renter, such Host (rather than the Renter) will be charged the Transaction Fee for the rental, as set forth above.
2.16 The Host understands and acknowledges that WetRentals acts merely as a conduit for reservations and payments between Renters and Hosts, and the Host assumes all rental payment risk. IF A RENTER OBTAINS A CREDIT CARD CHARGEBACK AGAINST WETRENTALS, FOR ANY REASON, AND WETRENTALS HAS ALREADY PAID ALL OR A PORTION OF SUCH AMOUNT TO THE HOST, THEN THE HOST SHALL IMMEDIATELY (WITHIN FIVE (5) DAYS UPON RECEIVING WRITTEN DEMAND FOR THE SAME) RETURN TO WETRENTALS ALL SUCH AMOUNTS.
2.17 Use of Services. The content and information on WetRentals Services (including, but not limited to, price and availability of boats listed in any inventory database), as well as the infrastructure used to provide such content and information, is proprietary to WetRentals, its licensors, its suppliers and providers. While you may make limited copies of your booking documents (and related documents) for boat rentals booked through the Services, you agree not to and you have no right to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, content, products, or services obtained from or through the Services. Additionally, you agree not to:
- use the Services or its contents for any commercial purpose without our express written permission;
- send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third-party privacy rights;
- send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs;
- interfere with or disrupt the integrity or performance of the Services or the data contained therein;
- attempt to gain unauthorized access to the Services or its related systems or networks;
- make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
- access, monitor or copy any content or information of the Services using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
- violate the restrictions in any robot exclusion headers on the Services or bypass or circumvent other measures employed to prevent or limit access to the Services;
- take any action that imposes, or may impose, in WetRentals discretion, an unreasonable or disproportionately large load on WetRentals infrastructure;
- deep-link to any portion of the Services (including, without limitation, the purchase path for any boat rental reservation) for any purpose without our express written permission; or
- "frame", "mirror" or otherwise incorporate any part of the Services into any other website or service without our prior written authorization.
3.0 AGREEMENT TO ARBITRATE DISPUTES
IMPORTANT: PLEASE REVIEW THE ARBITRATION AGREEMENT SET FORTH BELOW CAREFULLY, AS IT WILL REQUIRE YOU TO RESOLVE DISPUTES WITH WETRENTALS ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION. BY ENTERING THIS AGREEMENT, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THIS AGREEMENT AND HAVE TAKEN THE TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.
By agreeing to the Terms, you agree that you are required to resolve any claim that you may have against WetRentals on an individual basis in arbitration, as set forth below. This will preclude you from bringing any class, collective, or representative action against WetRentals, and also preclude you from participating in or recovering relief under any current or future class, collective, consolidated, or representative action brought against WetRentals by someone else.
Opt-out of Agreement to Arbitrate. You can decline this agreement to arbitrate by emailing [email protected] and saying “I opt out of arbitration” in the email within 14 days of first registering your account.
3.1 You and WetRentals agree that any dispute, claim or controversy ("Claim") arising out of or relating to this agreement between you and WetRentals, including (without limitation) Claims based on contract, tort (including intentional torts), fraud, agency, negligence, statutory or regulatory provisions or any other source of law and (except as otherwise specifically provided in this Agreement) Claims relating to the existence, breach, termination, enforcement, interpretation or validity of this agreement (including the validity of this arbitration clause), shall be settled by binding arbitration administered in the USA by the American Arbitration Association, www.adr.org, 1-800-778-7879 (the “Administrator”), in Canada by ADR Ottawa, www.adrottawa.com, (613) 565.6215 (the “Administrator”), in Australia by The Australian Centre for International Commercial Arbitration, www.acica.org.au, +61 (0) 2 9223 1099 (the “Administrator”), and not in a court of law (excluding solely non-monetary injunctive or equitable relief as provided below). The Administrator provides information about arbitration, its arbitration rules and procedures, fee schedule and claims forms on its website or by mail as set forth above. The Administrator will apply the rules and procedures in effect and applicable to the claim at the time the arbitration is filed. The Claim will be heard before a single arbitrator. The arbitration will not be consolidated with any other arbitration proceedings. The arbitrator shall not have any authority to entertain a claim or to award any relief, on behalf of or against anyone other than a named party to the arbitration proceeding. The Administrator shall resolve each dispute in accordance with applicable law. You further agree that judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
You consent to electronic service of process, with service to be made to the email address we have on record for your account.
3.2 YOU ACKNOWLEDGE AND AGREE THAT YOU AND WETRENTALS ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS HOST IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. UNLESS BOTH YOU AND WETRENTALS OTHERWISE AGREE IN WRITING, ANY ARBITRATION OR OTHER LEGAL PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Notwithstanding mandatory arbitration, as provided above, you and WetRentals each retain the right to seek solely non-monetary injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights.
You agree that any and all communications and evidence related to any dispute ultimately resolved by arbitration or mediation with the Administrator arising out of or relating to this agreement shall be held and will remain confidential and that you will not take any action that will harm the reputation of any of the other parties to the arbitration or mediation or WetRentals or which would reasonably be expected to lead to unwanted or unfavourable publicity to and of the parties, WetRentals or other entities involved in or incidental to the arbitration or mediation. You understand that those parties and entities include but are not limited to the claimant, respondent, witnesses, and WetRentals.
4.0 Identity Verification
User verification on the Internet is difficult and we cannot, and do not, assume any responsibility for the confirmation of each Renter or Host's purported identity. Notwithstanding the foregoing, you agree that you will provide us or the Host with whom you book a rental with whatever proof of identity we may reasonably request.
You agree to (i) keep your password and online ID for both your WetRentals account and your email account secure and strictly confidential, (ii) notify us immediately and select a new online ID and password if you believe your password for either your WetRentals account or your email account may have become known to an unauthorized person, and (iii) notify us immediately if you are contacted by anyone requesting your online ID and password. We discourage you from giving anyone access to your online ID and password for your WetRentals account and your email account. However, if you do give someone your online ID and online password, or if you fail to adequately safeguard such information, you are responsible for any and all transactions that the person performs while using your WetRentals account or your email account, even those transactions that are fraudulent or that you did not intend or want performed.
5.0 Exclusion of Warranties
YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" AND WITHOUT WARRANTY OF ANY KIND AND WETRENTALS ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES, AFFILIATES, LICENSORS AND SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. NEITHER WETRETALS NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES, AFFILIATES, LICENSORS NOR SUPPLIERS WARRANT THAT THE OPERATION OF THE SERVICE WILL BE UNINTERRUPTED, ERROR FREE OR WITHOUT BREACHES OF SECURITY.
WETRENTALS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES, AFFILIATES, AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO RENTERS OR HOST THAT:
- THE INFORMATION PROVIDED BY RENTERS OR HOSTS IS TRUE OR CORRECT,
- BOAT RENTALS WILL BE AVAILABLE AT ADVERTISED DATES, TIMES, LOCATIONS, AND/OR PRICES, INCLUDING PURSUANT TO A CONFIRMED OR PURCHASED RESERVATION,
- BOATS WILL BE COMPLIANT WITH ANY LEGAL OR SAFETY REQUIREMENTS,
- YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS,
- YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR,
- ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, OR
- THAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICES WILL BE CORRECTED.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, SO IN THESE JURISDICTIONS THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY.
6.0 Limitation of Liability
IN NO EVENT WILL WETRENTALS ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES OR AFFILIATES BE LIABLE TO RENTERS, HOSTS, OR ANY PARTY FOR:
- ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE, DAMAGES ARISING OUT OF THE USE, AVAILABILITY OR UNAVAILABILITY OF THE SERVICES (INCLUDING BUT NOT LIMITED TO THE UNAVAILABILITY OR CHANGE IN ADVERTISED AND/OR PURCHASED BOAT RENTALS) OR ANY OTHER SERVICES OR GOODS OBTAINED THROUGH USE OF ANY OF THE FOREGOING, OR ANY DATA TRANSMITTED THROUGH THE SERVICE, EVEN IF WETRENTALS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND
- ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE AS A RESULT OF:
- ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE SERVICES;
- ANY CHANGES WHICH WETRENTALS MAY MAKE TO THE SERVICES, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE SERVICES (OR ANY FEATURES WITHIN THE SERVICES);
- YOUR FAILURE TO PROVIDE WETRENTALS WITH ACCURATE ACCOUNT INFORMATION;
- YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL.
- ANY BODILY INJURY, DEATH, OR PROPERTY DAMAGE THAT MAY OCCUR AS THE RESULT OF A BOATING-RELATED ACCIDENT, THE RESERVATION FOR WHICH WAS FACILITATED USING WETRENTALS SERVICES. YOU AGREE THAT WETRENTALS IS NOT A PARTY TO ANY CONTRACT OR AGREEMENT FOR BOAT RENTALS AND IS IN NO WAY RESPONSIBLE FOR INJURIES TO PERSONS OR DAMAGE TO PROPERTY WHICH MAY OCCUR DURING OR RELATED TO A BOAT RENTAL WHETHER AS A RESULT OF THE NEGLIGENCE OF ANY RENTER, BOAT OPERATOR, OR HOST, OR THE SAFETY OF ANY BOAT OR FOR ANY OTHER REASON. YOU ACKNOWLEDGE AND AGREE THAT WETRENTALS SHALL HAVE NO LIABILITY RELATED TO YOUR BOOKING AND RENTAL OF A BOAT, AND ANY SUCH BOOKING AND/OR RENTAL IS MADE AT THE RENTER'S AND HOSTS SOLE RISK.
Notwithstanding the Terms, if WetRentals is held liable, WetRentals entire aggregate liability under or arising out of these Terms or the Services shall be limited to the greater of (a) the service fees you paid to WetRentals in connection with your use of the Services (if any), or (b) One-Hundred Dollars (US/CAD/AUD$100.00). Some jurisdictions do not allow the exclusion or limitation of certain damages, so in these jurisdictions, the above limitations or exclusions may not apply.
7.0 Proprietary Materials
The Services contain proprietary materials such as logos, text, software, photos, video, graphics, music and sound. WetRentals is the owner or licensee of all such proprietary material and all intellectual property rights therein, including without limitation, copyrights and trademarks. In using the Services, you agree not to upload, download, distribute, or reproduce in any way any such proprietary materials without obtaining WetRentals prior consent, except you may make limited copies of your booking documents (and related documents) for boat rentals booked through the Services.
8.0 Unsolicited Ideas and Feedback
From time to time, users submit to us ideas or suggestions pertaining to our business, such as ideas for new or improved products or technologies, website or tool enhancements, processes, materials, marketing plans or new product names. We do not solicit such ideas or suggestions and are under no obligation to review or consider them. If you choose to submit any ideas, original creative artwork, suggestions or other works ("submissions") in any form to us, then regardless of what you say, write or provide to us in connection with your submissions, the following terms shall apply. The sole purpose of this policy is to avoid potential misunderstandings or disputes in the event that any part of our business, such as our products, websites, technologies or marketing strategies, seem similar to any of your submissions.
If you provide any submissions to us, you agree that: (1) we may use or redistribute any such submission and its contents for any purpose and in any way without any compensation to you; (2) there is no obligation for us to review any submission; and (3) there is no obligation to keep any submission confidential.
9.0 No Spam, Spyware, or Spoofing
We and our Users do not tolerate spam. You may not use the Site to send spam or otherwise send content that would violate the Terms.
10.0 Links to Third-Party Websites or Services
The Services may contain links to other websites, social media platforms or other online services operated by parties other than WetRentals ("Third-Party Websites"). WetRentals links to such other Third-Party Websites is for informational purposes only and does not imply any endorsement of the products, services or material on such Third-Party Websites or any association with their sponsors or operators. You access any Third-Party Websites at your own risk. We are not responsible in any way for such Third-Party Websites or resources. We will not have any liability as a result of your use of such Third-Party Websites and resources, and your use of such sites and resources will not be governed by these Terms.
- AquaShield coverage is optional and can be purchased for 10% of the total booking price.
- AquaShield coverage applies only to superficial damages incurred during the rental period.
- AquaShield coverage does not cover intentional or willful damage caused by the renter.
- The renter is responsible for reporting any damages or accidents that occur during the rental period to WetRentals within' 1 hour or as soon as service is obtained.
- The WetRentals reserves the right to determine the extent of damages covered by AquaShield and to repair the damage or seek reimbursement for the cost of repairs.
- The renter is responsible for any deductibles or excess fees associated with the AquaShield coverage. Deductibles are fixed at $500 per $10,000 value increment per boat.
- AquaShield coverage is not a substitute for personal liability or boat insurance, and the renter is responsible for obtaining any additional insurance coverage they deem necessary.
- AquaShield coverage is only available to renters who meet WetRentals eligibility criteria and who agree to the terms and conditions.
- The rental company reserves the right to modify or cancel AquaShield coverage at any time and without prior notice or refund.
- By purchasing AquaShield coverage, the renter acknowledges and agrees to all of the terms and conditions outlined above.
- AquaShield shall not be construed as insurance and is exclusively considered as coverage offered by WetRentals to its customers. The provision of funds for coverage purposes is solely within the discretion of WetRentals and subject to its own determination.
12.0 Promoted Listings
- A promoted listing is optional and can be purchased for an additional commission of 5%
- WetRentals reserves the right to modify or cancel a promoted listing at any time and without prior notice or compensation.
- By promoting a listing, the host acknowledges and agrees to all of the terms and conditions outlined above.
13.0 Other Terms
General Compliance with Laws. You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Services.
Headings. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
Assignment. This Agreement, the Terms, the Services and any modifications thereto may not be assigned or in any way transferred by you without the prior written consent of WetRentals. WetRentals may assign this Agreement, the Terms, and any information you provide without your consent, including, without limitation, in connection with a sale of its business, assets, a merger or other similar transaction.
Governing Law. The terms of this Agreement shall be construed in accordance with the substantive laws of the province of Ontario, Canada without giving effect to the principles of conflict or choice of law of such state. The original form of this Agreement has been written in English. The parties hereto waive any statute, law, or regulation that might provide an alternative law or forum or might require this Agreement to be written in any language other than English. This Agreement expressly excludes the United Nations Convention on Contracts for the International Sale of Goods.
Choice of Forum and Venue. You hereby consent to the exclusive jurisdiction and venue of courts in Ottawa in Ontario, Canada in all disputes arising out of the Terms or relating to the use of the Service.
No Responsibility for Acts of God. WetRentals shall not be liable for any delay or failure to perform in connection with any booking, Service or in the performance of any obligation hereunder if such delay or failure is due to or in any manner caused by acts of God, rebellion, riots, hijacking, insurrection, civil commotion, strikes or labour disputes, fires, floods, laws, regulations, acts, demands or and orders of any government or agency, seizure of the boat under legal process, adverse weather conditions, inability to obtain fuel, boat damage or loss, lack of essential parts or supplies, mechanical problems, illness or incapacitation of crew Hosts, denial of operating or docking approvals, clearances or permits by a governmental authority, or any other cause which is beyond the control of WetRentals. WetRentals is hereby released by a User from any claim or demand for any direct or consequential damages arising out of failure to perform as a result of a force majeure event whether or not herein enumerated or other event referenced above.
Severability. If any provision of the Terms is found to be invalid, illegal or unenforceable by any court having competent jurisdiction, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired thereby, and the remaining valid, legal and enforceable provisions will be interpreted, to the extent possible, to achieve the purposes as originally expressed in the invalid, illegal, or unenforceable provision.
Waiver. No waiver of any of the Terms shall be deemed a waiver of any other such Terms set forth herein.
Entire Agreement. The Terms constitute the entire agreement between you and WetRentals with respect to the subject matter covered herein, including use of the Services and any subject matter therein, and supersede all previous communications, representations, understandings and agreements, either oral or written, between the parties with respect to the said subject matter.
Termination. WetRentals may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate the User's use of all or any portion of the Services if you breach the Terms, or at any time or for any reason, at the sole discretion of WetRentals.
Non-Endorsement. WetRentals does not recommend one Host over another and does not provide advice to users regarding which Host to select for the rentals. All comments or reviews posted by WetRentals users, Renters, or Hosts on our Services do not represent the views of WetRentals in any way and are not endorsed by WetRentals absent a specific written statement to the contrary.
No Relationship. You agree that no joint venture, partnership, agency or employment relationship exists between you and WetRentals as a result of this Agreement or use of the Services.
Notice of Claim. You agree that all disputes arising out of the Terms or the use of WetRentals Services shall be communicated to WetRentals in writing within thirty (30) days from the date of the incident causally related to the dispute. You hereby waive your right to any claim against WetRentals not communicated as provided by this Section.
Contacting Us. If you have any questions, concerns or comments about this Agreement or our Services, please contact us.
Any rights not expressly granted herein are reserved by WetRentals.
If you made it this far email 'Snack' to [email protected] with your address (including apt number, phone number and any allergies) and we will send you a little Snack.
Questions? Email [email protected]